Reporting An Absence
If your kiddo is sick, or has been exposed to a highly communicable disease, PLEASE keep your kiddo home! We will honor makeup credits in this situation as late as the day of as a thank you for not sharing the germs! Just fill out the absence form so the system keeps track of your makeup credit, and we'll see you when you're all feeling better! We appreciate the calls, emails and texts to let us know, but the only way your credit will be recorded is by filling out the absence form! *Please note: makeup credits expire 1 year from date of absence
If you know in advance that you're going to miss class for a vacation, doctor's appointment, camp, etc. we do ask for you to fill the absence form at least seven (7) days in advance to receive a makeup credit. This is because the jump-in list goes out once per week, and this amount of advance notice allows us to offer your spot to the rest of the community as a make-up opening!
How To Use Your Make-up Credits
Make-up classes can be scheduled based on availability with our Jump-In list! A weekly email goes out on Wednesdays to all current students and past students with makeup credits with current availability for the next week. You can request a make-up class by replying to that email or emailing [email protected] with your desired day/time. If that time has not already been selected, and is a skills and sensory match, we will email you back to confirm the spot is yours! Due to the volume of students we see, we are unable to individually coordinate make-up lessons outside of this process. Selecting a time from the Jump-In list is the ONLY way to use make-up credits.
© Zen Penguin Swim School 2025 All Rights Reserved.
© Zen Penguin Swim School 2025 All Rights Reserved.